Member Access Instructions

As of August 1, 2024, we upgraded our Membership and ticketing system. If you purchased a Membership prior to August 1, 2024, you will need to reset your password. Please reset your password or access your digital Membership by following the steps below.

Resetting your password is simple

After August 1, 2024, we require a password reset due to a ticketing system upgrade. You can also use this link if you forgot your password.
Reset password
On this screen (see sample), enter the email address you purchased your Membership with and click on “Send Reset Link.”

How to receive an email of your digital Membership.

If you would like an email of your Membership use the link below.
Get Membership
On this screen (see sample), enter the email address you purchased your Membership with and click “Resend Ticket Email.”

You can also access your Membership account at https://tickets.cincymuseum.org/freedomcenter/events to resend your Membership email.

• Navigate and choose "Membership Login."
• Log in with your email and password.
• Click the Member profile icon.
  
• Choose Membership Details,
• Choose "Resend my Membership" button.