Leadership Team

Leadership Team

Woodrow “Woody” Keown, Jr.

President & Chief Operating Officer

Keown joined the National Underground Railroad Freedom Center in November 2019 building on a career as an entrepreneur, business investor, philanthropist, corporate executive and community leader. He has been a leader in the Greater Cincinnati community, serving as part of the Jordan Crossing, Bond Hill & Roselawn Revitalization Fund, Allen Temple AME Church and Montgomery Community Church. Additionally, Keown is a mentor through Winton Hills Academy and former board member of the Dan Beard Council of Boy Scouts of America. He is also a former Procter & Gamble executive.


Richard Buller

Director of Facilities

Richard Buller began his journey at the National Underground Railroad Freedom Center in 2003 as the museum's Chief Building Engineer. He assisted with construction and commissioning equipment for the facility. Previously, Buller served as the Assistant General Manager at The Cincinnatian Hotel, where he capped a 20+ year career in the hospitality industry.

Pamela Dock

Executive Administrative Assistant to the President

Pamela joined the National Underground Railroad Freedom Center in August 2006 working in the Executive office on a part-time basis supporting Mr. John Pepper. Pam has worked in several departments during her time with the organization, including supporting the CFO in the Finance Department and working as an Education Coordinator in the Education Department, liaising with school groups and the docent volunteer group. Prior to joining the National Underground Railroad Freedom Center, Pam spent 29 ½ years with the Procter & Gamble Company. Pam also serves as Lead Pastor with her husband at the Harac Parech Ministries in the Bond Hill Community and is the founder of the Total Woman’s Mentoring Ministry.

Cody Hefner

Vice President of Marketing & Communications

Cody joined the National Railroad Freedom Center in 2019, and also works for Cincinnati Museum Center, which he joined in 2011. In his eight years in the marketing department of the two organizations he has been involved in the development and implementation of marketing and communications plans for over a dozen major exhibitions and several events, including Unlocking the Gates of Auschwitz 70 Years Later (2015) and Motel X (2019), as well as supporting the 2014 International Freedom Conductor Awards and Martin Luther King Jr. Day efforts in 2020 and 2021.

In Cody’s efforts to drive revenue through attendance and reputation through brand awareness, he garners consistent media coverage for the organization and has made it a much sought-after voice on historic and contemporary issues. Cody has a BA in history and American Studies and MA in history from Miami University.

Andrea Howard

Director of Event Services & Retail Operations

Andrea Howard has spent her career supporting museums and their initiatives. She has been a member of the staff at Cincinnati Museum Center since 1999, beginning in the Education department and then moving to the Events department. Andrea was excited to begin working with the National Underground Railroad Freedom Center as part of the merger with Cincinnati Museum Center in 2012. As a member and leader in the Events department and Retail Operations team at both amazing venues, she has been able to work with political leaders, sports heroes, entrepreneurs, awards celebrations and an amazing array of clients from around the globe.