Covid19 updates

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Covid19 updates

We remain committed to the safety and well-being of our guests and staff.  Here are the steps we have taken to ensure your safety.

Updated museum hours

The National Underground Railroad Freedom Center will operate with modified hours until further notice. The new hours are:

OPEN | Wednesday – Sunday from 10 a.m. to 5 p.m.
CLOSED | Monday – Tuesday

Tickets

We encourage both members and guests to purchase their tickets in advance online. In-person, walk-up ticket sales are still available at our front desk, but we can only accept cashless transactions (credit cards only).

*Guests may view the museum at their own pace once inside. 

Parking

Please remember to arrive early to give yourself time to park in a garage or with street parking around the museum.

Social distancing

In accordance with the recommendations of health officials, we ask that all guests please maintain a minimum of six feet between parties. We have provided floor markings to help guests visualize proper spacing throughout the building.

Face mask policy

Face masks are available for your convenience and personal preference. Masks are recommended for unvaccinated guests.

Enhanced safety guidelines and cleaning procedures

We clean our building thoroughly daily. We have increased the frequency with which we clean high touch items like doorknobs, elevators, railings, countertops and restrooms. We also have hand sanitizer stations available throughout the building. Additionally, doors that can safely remain open will be propped open to minimize touch.

Exhibits available

Most of our exhibits are available, but have been adapted to offer a touchless experience whenever possible. Some interactives have been turned off at this time, but staff will be present in certain areas to offer interpretations and answer questions when available. The front desk can provide you with updated maps and information on what exhibits are available during your visit.

*We encourage you to follow us on social media for announcements and updates.

Frequently Asked Questions

Wednesday - Sunday, 10 a.m. to 5 p.m.

*We encourage you to follow us on social media for announcements and updates to our operating hours, as they may change.

We encourage you to purchase your tickets online through our website. You can also purchase tickets in-person on arrival.

We're currently accepting credit card payments only (no cash) to help maintain a touchless environment for the safety of our guests and staff.

Most of our exhibits are open, but some touch points within the exhibits are currently closed. We will have some staff inside the exhibit spaces to help with questions and interpretations when available. We have updated information and maps at our front desk to describe what is available to see while at the museum.

*We encourage you to follow us on social media for announcements and updates.

Masks are recommended for unvaccinated guests. Masks are available for your convenience and personal preference.

Staff may be wearing masks based on their personal preference.

Drinking fountains are undergoing maintenance before we can once again make them available to guests. In the meantime, please feel free to bring your own water in a closed container.

Guests are not permitted to bring their own food into the building (water is permitted in a closed container). There are a number of restaurants available within walking distance of the museum.

Restrooms, including family and handicap-accessible restrooms, are available on the first and third floors

Wheelchairs and strollers are available on a first come first serve basis.

Yes, we are booking groups in accordance with our Covid-19 modified operations. Learn more→